Return Policy

According to GEO 34/2014, the consumer benefits from a period of 14 calendar days to withdraw from a distance contract or from a contract outside the commercial premises, without having to justify the withdrawal decision.

For complete information on returning a product, please see the section below.

Regardless of whether you made the purchase as an individual or on behalf of a company (legal entity), you have the right of return within 14 calendar days from the date of receipt of the product, for any product purchased on the website Fashioninspiration.ro.

In order to accept the return, the product must be in the same condition in which it was delivered: unused, without signs of use, contain the label, without bumps or scratches, smell of perfume, traces of make-up, not be washed, be accompanied by all the accessories with which it was delivered, in the original packaging plus a packaging to ensure the transport in good conditions, if necessary. Also, if you send the return package, it is mandatory to send with the option to open the package, in order to verify the integrity and conditions of the product.

If you do not send the parcel under these conditions, we reserve the right to refuse the shipment, with all that this entails.

To return a product, regardless of the reason, you can send us your request by phone or e-mail.

The transport costs for returning the products will be borne by you.

If the wrong size is chosen, you will also bear the return or exchange costs.

The transport fee for the exchange is 25 Ron, for changing the size or the product with another one, it is entirely up to the customer, only if you received a defect or a different product/size than the one ordered, no fee is charged if it is done the exchange with the same product and size.

The parcel for the return of money will be sent only by COURIER regardless of the courier company, EXCEPT for the Romanian Post.

PARCELS SENT BACK WITH A REFUND TO THE RECIPIENT WILL BE AUTOMATICALLY REFUSED.

You will NOT bear the return costs if:

  • You receive a different product/size in the package than the one you ordered.
  • You have found that the product you received has manufacturing defects.

After we receive the returned package, we will refund the value of the product or products only by Bank Transfer no later than 14 calendar days.

FOR A RETURN / EXCHANGE, PLEASE CONTACT US ON WHATSAPP (0774 057 657)