Return Policy

According to GEO 34/2014, the consumer benefits from a period of 14 calendar days to withdraw from a distance contract or from an off-premises contract, without having to justify the decision to withdraw.

For complete information on returning a product, please see the section below.

Regardless of whether you made the purchase as an individual or on behalf of a company (legal entity), you benefit from the right to return within 14 calendar days from the date of receipt of the product, for any product purchased on the website. Fashioninspiration.ro.

In order for the return to be accepted, the product must be in the same condition in which it was delivered: unused, without traces of use, contain the label, without bumps or scratches, perfume smell, traces of makeup, not be washed, be accompanied by all the accessories with which it was delivered, in the original packaging plus a packaging that ensures transport in good conditions, if applicable. Also, when sending the return package, it is mandatory to send with the option to Open the package, in order to be able to verify the integrity and conditions of the product.

If you do not send the package under these conditions, we reserve the right to refuse the shipment, with all that this implies.

To return a product, regardless of the reason, you can send us your request by phone or email.

The shipping costs for returning the products will be borne by you.

If the wrong size is chosen, you will also bear the return or exchange costs.

The shipping fee for the exchange is 25 Ron, for changing the size or product with another one it is entirely the responsibility of the customer, only if you received a defective or different product/size than the one ordered, the fee is not charged if the exchange is made with the same product and size.

The package for the refund will be sent only by COURIER, regardless of the courier company, EXCEPT for the Romanian Post.

PACKAGES SENT RETURNED WITH REFUND TO THE RECIPIENT WILL BE AUTOMATICALLY REJECTED.

You will NOT bear the return costs if:

  • You receive a different product/size in the package than the one you ordered.
  • You have found that the product you received has manufacturing defects.

After we receive the returned package, we will refund the value of the product or products only by Bank Transfer no later than 14 calendar days.

FOR RETURN / EXCHANGE, PLEASE CONTACT US ON WHATSAPP ( 0733 288 499 )